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Delivery Information

All products, wherever possible, will be dispatched to you the next working day subject to credit clearance, address verification and availability of items. Sometimes we may need to make additional checks on your payment or address details which may delay your order. Therefore, we ask that you allow up to three working days, once your order has been accepted, for it to be dispatched. We will contact you within 24 hours of placing your order if there is a delay or items are out of stock.

RUSSIA: Customers ordering from Russia can only have their parcels delivered to BUSINESS ADDRESSES - this is a ruling imposed by Russian Customs (not Trapeze) and cannot be avoided . Apologies for any inconvenience.

Please note that unfortunately at this time we do not deliver to North Korea, South Korea, Indonesia or Malaysia.

Delivery will be made within three working days of the dispatch of the goods from the Trapeze distribution centre. We insure each purchase during the time it is in transit until it is delivered to you. If you wish to track your parcel, please email us at customerservices@trapezeclothing.com between 10am and 5pm Monday to Friday and we will either track your shipment for you or email you a tracking number.

Deliveries will be made between the hours of 8am and 6pm, Monday to Friday. Please note that we are unable to provide a specified delivery time or attempt delivery on weekends or Bank Holidays.

All deliveries require someone to be present to accept and sign for the delivery.

There will be one attempt at delivery. After an unsuccessful delivery a card will be left advising of the consignment number, date and time of attempted delivery and the address of the nearest depot. They will then hold the goods at this depot for five working days to allow you to collect the order. Should there be no attempt by you to collect the goods; they will be returned to us. If Online Customer Services receive no contact from you regarding this order within a further five days, the payment will be refunded minus our delivery charge and the return delivery fee.

Trapeze Clothing - Wed Aug 23 12:41:23 BST 2017 [web4]